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Franklin - Local Town Pages

Vendetti Collision Center sets the Gold Standard for Collision Repair

 

By: Jennifer Russo
You are driving along, headed to pick up a few things at the grocery store for dinner and the driver in front of you stops suddenly because a deer decides it’s the perfect time to cross the street. You react and swerve, but unfortunately your cars collide. Your bumper falls off, your hood is slightly bent in, and your headlight is cracked. You are both okay, but your car isn’t.
When it comes to proper collision repair, it’s important not to just take the car anywhere. Unfortunately, some repair shops rely on a “this is how we’ve always done it” approach, and regardless of the technician having many years of experience, this is not a best practice. 
Cars today are different, with many more bells and whistles, including AI technology and sensors. Because of this, following manufacturer repair procedures when repairing any vehicle is key. Not doing so can lead to other issues with the car, or worse, another accident which could lead to additional damage or loss of life. 
“What a lot of car owners don’t realize, is that even something as simple as a bumper replacement requires a vehicle to be calibrated after the repair,” shares Doug Begin, Vendetti Motors Collision Center Manager.
“With the way cars are built now especially, if they are not calibrated after work is done, it could lead to other features not working properly, such as a vehicle’s Advanced Driver-Assistance System (ADAS). Those cameras and sensors need to be adjusted, even after low-speed impact collisions.”
With over 80 years of combined experience between Doug, his assistant, and both repair and refinish technicians, Vendetti Collision Center has a clear understanding of what is required for different makes and models. In addition, they are able to use diagnostic scanners that are specific to that particular vehicle make. The reason for this is simple – there is a difference between an electrical issue and a structural one.
“An electrical issue will be picked up easily by the scanner, but to really understand a structural issue, it is important to take the time to understand the car’s history and what happened in a collision. The details are very important. For example, if a child’s car seat was in the car at the time of the accident, it’s likely that it needs to be replaced, and we can help provide that documentation to insurance companies,” shares Doug.
While they have a very loyal customer base and have been in business for over 60 years, it may be a surprise for those that live in the area that Vendetti Collision Center serves a wide variety of vehicle owners. Because they are located within a Buick GMC dealership, people may think that they only work on General Motors vehicles, but they actually work on most makes and models with very few exceptions.
Vendetti Collision Center is a member of the Tri-County Regional Chamber of Commerce, and Doug is also on the Board of Directors of the AASP, which serves as the Massachusetts Autobody Association, as a committee chair. He knows Massachusetts repair regulations inside and out, as well as being well-versed in the state’s auto insurance policies. This means you can rest assured that he and his team have the expertise to repair your vehicle the right way, the first time.
“We try to go beyond just repairing your vehicle – deep diving into what needs to be done is critical,” says Doug.
“Not everything is repairable. You can’t always just use a hammer to bang a piece of metal back into shape, because it might make it more brittle, causing a bigger problem when it ultimately breaks. Some things can be repaired, and some things need to be replaced. We want to be sure you understand what and why.”
Every car that is worked on at Vendetti has a pre-diagnostic scan, a post-diagnostic scan, and is calibrated properly after repairs if required by the manufacturer. Because they are within a Buick GMC dealership, GM vehicles can be calibrated onsite. For non-GM vehicles, the shop outsources to a calibration expert for that vehicle.
The effort Vendetti Collision Center puts in is recognized with an I-CAR Gold Class® designation as well. To earn that honor, the shop needs to maintain the highest level of role-relevant training across each collision repair role. The shop invested in ensuring that their technicians, repair personnel and estimators were all trained to the highest standard. 
Vendetti Collision Center (License #: RS0002838) is located at 411 West Central Street in Franklin, MA and can be reached at (508) 520-5189. Check out their website for more information on their services at www.vendettimotors.com/bodyshop
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