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Franklin - Local Town Pages

Benjamin Agency Keeps Focus on the Customer

Cara Benjamin (left) and her mother Celeste opened The Benjamin Agency in North Smithfield, RI, in 2006 and two years ago opened an office in Bellingham. They offer Allstate insurance including for home, business, life, and retirement.

 

By David Dunbar
“I went to the Benjamin Agency to switch my car and home insurance from another company to Allstate,” writes Facebook poster John B.  “The entire experience was really well done with a friendly and amiable staff in a couple hours.  And they handled cancelling my policies with the old company.”
This is the kind of feedback co-owner Cara Benjamin loves to read.  She and her mother, Celeste, opened the agency in 2006 in North Smithfield, RI.  In 2020, they opened a second office in Bellingham at 72 South Main Street.
“I tend to focus on the customer and take pride in being engaged and involved with all aspects of the business,” explains Cara.  “We’re proud to represent a company that has been serving customers for more than 90 years. At our Allstate agency, we specialize in auto, home, business, life and retirement.”

The Benjamin Agency has been designated by Allstate as a Premier Service agency and has a 4.6-star rating by its customers.
“Giving great customer service is our top priority,” says Cara.  “We do that by making sure the customers know their options, getting customers’ questions answered quickly and accurately, and making transactions easy for the customer.  Owners are on site every day.”
Facebook poster Jose G. adds: “We have had a very good experience with this insurance agency.  The attention is excellent!  We have a home and auto insurance package, and we couldn’t have found better insurance than this! Thanks Cara and family!”
“The most rewarding part of our job is providing life insurance to customers,” says Cara.  “Explaining to them how important it is to protect their biggest asset which is future income of a lost loved one.  Being there to deliver the life insurance death benefit and watch how the family reacts when they know their spouse/parent/loved one has taken care of them.”
Running the Agency, and staying in close contact with customers, isn’t the only thing Cara does.  She’s also involved in the local community.  “I volunteer and assist with The Moran-Ventre Charitable Foundation and the Wildlife Rehabilitators Association of Rhode Island.  I’m overwhelmed with joy when I contribute to helping non-profits bring awareness to a worthy cause.”
When she’s outside of the office, she enjoys spending time with her husband and daughter Mia.  “We have a full house which includes a cat, a bunny and our puggle Nina,” reports Cara.  “Our love for animals doesn’t end there.  We also have chickens and ducks.  And when I need to unwind, I enjoy all sorts of gardening, particularly vegetables.” 
“One of my favorite things about living in the Northeast,” she says “is the opportunity to enjoy the beauty of nature we have during all four seasons. There’s plenty to keep me busy at home, but when I have the time, I also like traveling around the country to experience new scenery.”
“We’re a proud family-run agency and we are excited to meet and help families in Rhode Island and Massachusetts.  I strive to be a trusted Allstate agent for the community.  My staff and I work hard to provide excellent customer service, so customers feel heard.  We enjoy making a difference in people’s lives.”
You can contact Cara Benjamin by calling (401) 767-2061..  On Facebook search for Benjamin Allstate agency.  And you can find out more by visiting www.agents.allstate.com