Covid-19 Pantry Frequently Asked Questions

What are your hours? 

The Pantry is open on 

Tuesdays from 9 a.m. – 1 p.m. and 5:30 p.m. to 7 p.m. and Fridays from 9 a.m. – 1 p.m.

Where are you located?

43 West Central Street (next to The BLACK BOX) 

Do you need an appointment?

Appointments are currently suspended. You can come once a week on either day during our drive-up hours.  Please note:  whether you come at 9:30 a.m. or 4 p.m. everyone will be offered the same items.

Can people come in and shop?

Not at this time. We have a drive-up operation in place where we will deliver prepackaged bags of pantry stable food as well as frozen proteins and produce to your trunk. If you have children living with you under the age of 18, we will provide them each with an additional ‘kids’ bag which includes several breakfast, lunch and snack items.

What if I don’t have a car?

You can still walk up, and we will serve you from an appropriate social distance.

What if I can’t get to the Pantry?

We will offer limited delivery options. Please contact the Pantry for more information at (508) 528-3115.

I used to be a Pantry client but haven’t been for a while. Can I still come?

Yes. Our doors are open to all who need us.

I am new to the Pantry. How do I register?

Come through the car line when we are open, and we will gather some minimal information (Name, phone number, home address and household size).

How can I help the Pantry?

The best way to help the pantry is to make a monetary donation, find the link on our website or go directly here: 

https://interland3.donorperfect.net/weblink/weblink.aspx?name=E188424&id=6

This allows us to buy what we need at the best possible price. Please visit our website www.franklinfoodpantry.org for more information.  

What if I want to donate food?

We have a very specific ask list at this time. Please visit our Amazon wish list and current needs list located on our website. You may drop your donation in our donation bin or ship directly to Franklin Food Pantry, 279 East Central St BOX 288 Franklin MA 02038

I want to volunteer. Are you accepting new volunteers?

We are not accepting volunteers at this time. We have moved to a small in person staff to keep our clients and staff as safe as possible. 

Where can I find updates?

Please follow us on Facebook or go to our website, https://www.franklinfoodpantry.org, for updates and information.